Chief and Second Superyacht Stewardess/Steward Course

Professional Sailing Career as a Superyacht Stewardess

Are you ready to take the next step in your career as a Superyacht Stewardess or Steward?

This leadership course is taught by our experienced chief stewardess trainers.

Second Steward/ess Workshop

A one day mentoring workshop designed to promote an experienced Steward/Stewardess to the level of second steward/ess dealing with self confidence, communication, positive attitudes, active listening and rapport, body language, assertiveness, motivation, team work, roistering & scheduling, inventories and provisioning .

Chief Stewardess Assessment

This up skilling leadership course is taught on a one-on-one basis by our experienced chief stewardess trainers. The ½ day mentoring is designed to promote the Steward/Stewardess to the level of Chief /Head dealing with self confidence, communication, positive attitudes, active listening and rapport, body language, assertiveness, motivation, team work, mentoring, resolving conflict and anger, building relationships, negotiation and the management of people.

What qualifications will I need?

Minimum 1, preferably 2 seasons on-board a super yacht (best option 1 yr on same boat)
Experience of heavy charter boat/season
Experience of yard/refit period
Chief Steward/ess Assessment with Superyacht Crew Academy

The main features of our Superyacht Second Stewardess Advancement Course

Managerial
Practical
Housekeeping
Service

Managerial Training

Communication
How to communicate in a more authoritative role – social skills
Learn to LISTEN as much, if not more than speaking.
Leadership ROLE-PLAY
Deportment - How to now conduct yourself – lead by example
Earn respect through your actions – focus on your job
Delegation & Motivation
Able to demonstrate, assist, oversee and advise on all skills
Instilling a sense of community/family among the crew
Organisation
Learn Time management skills Preparation will save the day

Practical Skills for the Second Stewardess

Schedules
Learn to create schedules with the chief Stewardess for charter and non-charter times
Understand all roles and required duties on board
Inventories
Learn to create inventories in spread sheet form
Understand all information required
Update, complete and oversee
Suppliers
Establish a relationship and be confident in your instructions and/or complaints
Understand everything about them and what you need from them.
Provisions
Understand how to prepare provisioning
Learn the Accounts system
Computer Skills
Become confident with computer skills, especially spreadsheets
Advancement of 'Stewardess' skill level
Practising skills with more responsibility and quality control.

Housekeeping aboard a Superyacht

Develop an instinct for detail - know what to look out for
Over see stock control, organisation and placement of all interior products
Know the superyacht interior by heart
Understand and be able to efficiently organise 'Stowing' or protection of the Interior.
Establish or update a maintenance schedule

Service aboard a Superyacht

Creating Check-lists and testing them out
Extensive table setting, theme integration and service levels
Advanced Food and Wine awareness/knowledge
Event planning/function co-ordination
Perfecting guest interaction

DAY 5_Friday

Other services, wine appreciation, bartending and cocktails

Practical a.m.

Wine Service and Decanting demonstration
Champagne Service
Practical: Coffee making styles, cappuccinos, espresso
Wine experience – visit to local Cellars for tasting
Cheese Service followed by cheese tasting.
Fruit Basket presentation
Cigar Service
Bar drinks/cocktails service plus demonstration DVD
Beverage Provisioning
Final certification exam assessment
Certificate presentation and log book sign off, photos
Questions and Discussion

What additional Superyacht Crew courses can I take to advance my career?

Advanced/Remote First Aid
Master Barista Bar Tending/Cocktails
Wine Education
Floral Artistry

When does the course run?

See the reservation form below. You can take the one day course at a time to suit your time frame.

Where does the course take place?

The course is run from the Superyacht Crew Academy's modern new hospitality training annexe in Warriewood and our headquarters at Newport Anchorage Marina, Newport, 45mins North of Sydney’s CBD. To see a map of how to find us, CLICK HERE

How much does the course cost? -

2nd Steward/Stewardess Interior Yacht Crew Course – 1 day - AUD$435

Chief Steward/Stewardess Assessment - 1/2 day - AUD$435

Sign On Now!

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(click on the date of your choice). One Day Second Steward/ess Training Course One Half Day Chief Stewardess Evaluation (Enter your preferred date) Please enter any further information or requests here: ( required) I have read and agree to the conditions of the booking form and the legal disclaimer that follows on this website page (scroll down to read). This form will not be sent until you click the agree box. This reservation is not confirmed until we contact you directly. By clicking on the Reserve Now button you affirm that you have read and agree to the conditions of the booking form and the legal disclaimer that follows below this form.

Phone: International + 612 9979 9669 Fax: International + 61 (2) 9979 3463
e-mail:
Postal Address: Superyacht Crew Academy
PO Box 593, Newport, NSW, 2106, Australia.

AGREEMENT FOR GENERAL BOOKINGS
When a confirmed booking is made and accepted by Club Sail Pty.Ltd (hereafter referred to as the 'Company' a binding contract shall be deemed to subsist between both parties. No liability shall accrue to either the Company student/passenger if either is prevented from fulfilling any of their contractual obligations by any incidence of force majeure including acts of God, strikes, or any other event which can reasonably be beyond the control of either party. In the event of any dispute arising out of the terms of this contract, it shall be referred to a mutually acceptable arbiter whose decision shall be binding to both parties. It is understood that the student/passenger will indemnify the Company for any non-insurable claims that may be made against it for damage or loss caused by the student/passenger or by members of their party whether wilful or through negligence.

HOW DO I BOOK
1. Tick your choice of course, workshop or sailing adventure trip and date on the pricing table and complete the booking form below.
2. Telephone Club Sail to check availability and one of our team will be happy to discuss your choice with you.
3. Reservations can be taken over the phone - (see payment clause below)
4. A confirmation letter and tax invoice will be sent to you outlining your chosen activity details.

PAYMENT
All bookings will be held for a maximum of 7 days and the booking will not be confirmed until a completed and acceptable booking form has been received, which may be a fax copy, to the Company together with a 50% deposit for the course, or offshore milebuilder.

CANCELLATION
Inside 30 days must be made in writing by the person who completed the booking and be sent to the Company at their address and is deemed to take effect on receipt. Cancellations made between 30 and 15 days will incur a loss of deposit. Balance of payment is to be made 15 days prior to commencement of the course. There will be no REFUNDS given for cancellations made inside 15 days. If a student leaves the yacht and /or abandons a course or milebuilder trip before the scheduled termination date and time for whatever reason NO REFUNDS will be given.

INSURANCE
It is advisable to be covered by an insurance policy for the adventure sailing trips to safeguard yourself in the case of cancellation. A copy of the policy is to be forwarded to Club Sail.

WEATHER CONDITIONS
Whilst every effort will be made by the Instructor to give the students/passengers maximum time on the sea, weather conditions may be such that, in the opinion of the Instructor, the yacht or crew may be in danger and in such circumstances the vessel will remain in a place of safety. If the weather conditions are such that a prevention of the start or curtailment of a course or sailing trip occurs then no refunds will be given but alternative dates will be offered.

TRANSFER/CANCELLATION
The Company reserves the right at its' discretion to transfer the course or sailing trip from one yacht to another and this action will in no way waive the terms and conditions stated herein. In the event of the Company having to cancel a course or sailing trip, without offering any acceptable alternative then the student/passenger shall be entitled to a full refund of monies paid and no further liability shall be incurred by the Company.

MEDICAL
The student/passenger agrees to advise the Company in writing of any medical disability or illness which may adversely affect the ability to participate in the course or sailing trip that they have chosen. It shall be at the discretion of the Company to refuse to accept a booking of a student/passenger where there is an unacceptable risk to the party and the Company in doing so.

PRICING
Goods and Services Tax is included in all prices for courses, sailing trips and workshops. Prices are valid in Australian Dollars..

DISCLAIMER
Club Sail shall not be held liable for death, personal injury, loss or damage to property howsoever arising and therefore by signing this booking form, you hereby release, to the full extent permitted by state, law and equity, The Company, its' employees and agents from all actual and contingent liability in respect of such personal injury, death, loss or damage.

Stewardess Superyacht Crew Course