Steward / Stewardess Training Course for Superyachts - Interior Superyacht Crew Certification
Professional Sailing Career
Superyacht Stewardess
Photo – Courtesy of American Yacht Institute
Stewardess and Steward
Crew Training and Superyacht Interior Crew certification.
NEW - Check out what Superyacht Crew Academy's graduate Julia Keady has been doing.... Click Here
Travel & Crew overseas in the Carribean or the Mediterranean
on either Power or Sail Superyachts…
The Steward and Stewardess Course will teach you first class service with Ten Star attitude. Whether you already have experience in the hospitality and customer service industry or are looking to move into that area, this elite yacht crew training course will provide beginners through to advanced students the necessary skills adapted specifically to a shipboard environment.
The course is designed to equip you with the skills and practical experience to become a fully productive superyacht crew member, able to confidently accept any Steward/ess assignment anywhere in the world. You will graduate with two internationally recognised certificates:
The IYT certificate for Professional Superyacht Interior Crew
IYT Small Power Boat & RIB Master certificate (MCA approved)
This 5 day course places great emphasis on the essentials of good service as well as giving you the theoretical and practical skills necessary to be an active crew member onboard a superyacht. This qualification will increase your opportunities for placement once you’ve graduated.
The Stewardess Training Course is intensive, fun, and can make your career happen.
Our Internationally Recognised Certifications are your entrée to getting a job aboard a Superyacht
The IYT Professional Superyacht Interior Crew certification is the only internationally recognised qualification for superyacht interior crews. Your graduation certificate will be accredited by International Yacht Training (IYT) Worldwide, who has recognition with 25 governments across the globe. The RIB tender certificate is approved by the Maritime Coastguard Agency (MCA).
The Superyacht Crew Academy has established a global network with leading recruitment agencies overseas and within Australia. All of these Superyacht Crew recruitment agencies ‘acknowledge’ the IYT Professional Superyacht Interior Crew certification.
Meet your experienced Superyacht Crew Academy Trainers
The Superyacht Crew Academy’s accredited trainers offer you personalised and ‘hands on’ training. Our team of experienced chief stewardess’ have recently returned from overseas ready to share and communicate their ‘up to date’ knowledge of the stewardess’ role onboard. After spending many years on superyachts they have the ‘know how to’ guide and support you through these fun filled training days. Each step along the way the Superyacht Crew Academy trainers will give you the confidence needed to feel comfortable and skilled in your role as a steward/ess. Read what they have to say………
Emma
Jacqui
Emma – Chief Stewardess
Hi, I look forward to working with you here at Superyacht Crew Academy. I have worked in the marine industry for 10 years, and the customer service world for 15 years. I have had some amazing experiences, seen some fabulous things and met some wonderful people.
I first joined the 'life at sea' in Greece on a 10m, 30 ft flotilla sailing yacht cruising the islands. Shortly after I discovered the French Riviera charter boat lifestyle and loved the idea of living and working with a crew. This quickly progressed into the superyacht industry and a wider selection of waters that included many ocean crossings, including a return world trip on MV Ilona, sailing from France to Australia. During my overseas adventures I have had the honour of being chief stewardess aboard 50m to 140 m luxury Superyachts and have been responsible for the guest care of the world’s rich and famous. During the past 4 years I have been working within the Australian yachting industry.
Jacqui – Chief Stewardess
Hi, my name is Jacqui and I am excited to be involved with the Super Yacht Crew Academy in delivering a professional and high quality course for those looking to become involved in this amazing industry. My background includes training with a major International airline and over 15 years customer service and hospitality experience in different roles.
I completed the stewardess training with Superyacht Crew Academy prior to travelling overseas and it definitely equipped me with the knowledge I needed to launch my career in the Super Yacht industry.
I have been working for the past 6 years as Chief Stewardess on several different yachts which have been based in Singapore, Hong Kong, Dubai, Italy, Monaco & Antigua. During this time I have had the responsibility of looking after high profile guests and owners as we travelled through Asia, Middle East, the Caribbean & Europe.
What makes a good Superyacht Steward or Stewardess?
A good steward/ess is polite, well groomed and lively. The knowledge and skills needed to perform the job are not difficult to learn but the attitude and art of good service is something that takes training and practice. This position requires a blend of responsibility, maturity and self-discipline along with a great sense of humour and the drive to provide exceptional service. You will need meticulous attention to detail both in your duties and in your personal presentation.
Some of the skills and knowledge necessary to be a steward/ess are
Security, confidentiality and privacy issues
Professional etiquette in communication, personal hygiene, appearance and attitude
International protocol and correct forms of address
All styles of food service and entertainment planning
Provisioning and product inventories
Decanting, purchasing, service and storage of fine wines
Impeccable care of exotic furnishings, finishes and fabrics
Total laundry procedures
Floral Arrangement
Guest care and valet services
Superyacht Steward/ess Course requirements
Either before or after you start your Steward/ess training you will need to have completed a five day STCW 95 Basic Safety Course (Standards of Training Certification and Watchkeeping for Seafarers), that is compulsory for all crew on superyachts.
The STCW 95 gives you the minimum standard of qualification required to work on vessels of any size and equips you with a detailed understanding of what to do in the event of marine emergencies.
Superyacht Crew Academy conducts regular STCW 95 courses in Sydney during which you will study safety and sea survival, first aid and CPR, fire fighting including use of breathing apparatus and personal and social responsibilities. The STCW 95 can be packaged with the Steward/ess course or you can do the two separately.
Superyacht Steward Stewardess Chef Certification
Internationally recognised IYT certification for Professional Superyacht Interior Crew & International RIB tender driving certificate is awarded on successful completion of the course
Course Descriptions:
Steward/Stewardess Superyacht Interior Crew 5-Day Training Course
This course is an orientation for students new to the industry of yachting teaching interior and seamanship skills. The course is five days of very ’hands on’ practical and theory classes
Day 1
Day 2
Day 3
Day 4
Day 5
DAY 1_ Monday
The Superyacht Industry Introduction and RIB tender driving
Theory a.m.
Number & type of yachts
Flag State Registrations
Private & Commercial yachts
STCW 95 & Nautical qualification
Chain of Command
Rank & Position
Resumes/Interviewing
Crew Agreements
Personal Appearance & Hygiene
Rules Onboard
Nautical / Military time
Vendor Contracts
Guest Arrival
Preference forms
Theory p.m.
Small power boat and RIB
Master theory
Basic Safety
Collision Regulations
IALA buoyage
Lights/sound signals
Knot tying
DAY 2_Tuesday
Basic seamanship / RIB
tender driving
Practical a.m.
RIB Boat handling under power
Coming alongside & clearing
Tying up
Dock departure & arrival
MOB procedures
Engine check
Anchors & anchoring
Dinghy launching & recovery
Theory p.m.
VHF radio operation
Phonetic alphabet
Mayday procedures
Nautical terminology
Bridge equipment
RIB theory exam
DAY 3_Wednesday
Silver Service - Practical service & application including lunch
Formal dinner: setup & service
Identification glassware, cutlery & service utensils
Care and storage of fine China, Silverware, Stemware
Serving Order and tips
Meal sequence, clearing order
Plated & other types of Service
Silver Service: Russian and French – demonstration and practice
Chef prepared lunch for students to enjoy and practical silver-service
In-cabin/tray Service
Buffets, Parties, Picnics, Afternoon tea service
Caviar Service: Russian/French
Food Safety & Hygiene
Various diets – vegetarian, Kosher, Muslim & others
DAY 4_Thursday
Interior detailing, laundry/valet,
napkin folding decorating tables and floral arrangements
Practical & theory
Daily Scheduling
Cleaning standards & supplies
Cleaning: with guests onboard and in non-guest periods
Practical: Cabin cleaning, bed making, & turn-down service
Laundry products and stain removal advice and hints for
success
Other services, wine appreciation, bartending and cocktails
Practical a.m.
Wine Service and Decanting demonstration
Champagne Service
Practical: Coffee making styles, cappuccinos, espresso
Wine experience – visit to local Cellars for tasting
Cheese Service followed by cheese tasting.
Fruit Basket presentation
Cigar Service
Bar drinks/cocktails service plus demonstration DVD
Beverage Provisioning
Final certification exam assessment
Certificate presentation and log book sign off, photos
Questions and Discussion
The 5 day steward/stewardess course includes internationally recognised certification after the exam.
Silver Service 1 day Course
A single day module, teaching the art of exceptional service. Some of the topics covered are table settings, styles of service, food handling, body mechanics, napkins, presentation and proper service, wine service, table settings and storage. The module alone includes a certificate of completion.
Chief Stewardess Course
Are you ready to take the next step? This up skilling leadership course is taught on a one-on-one basis by our experienced chief stewardess trainers. The ½ day mentoring is designed to promote the Steward/Stewardess to the level of Chief /Head dealing with self confidence, communication, positive attitudes, active listening and rapport, body language, assertiveness, motivation, team work, mentoring, resolving conflict and anger, building relationships, negotiation and the management of people.
A pre requisite of at least a year onboard experience is essential.
Are you an already skilled Chef looking for Superyacht Certification?
Completion of the Superyacht Crew Academy 2 day IYT Internationally recognised RIB tender driving certificate and 5 day STCW95 course will give you the qualifications needed to use your Chef qualifications aboard a Superyacht.
Qualified & Experienced Cooks come from all walks of life & from diverse backgrounds. Formal training & qualification is essential, but it is the 'nature of the beast that enables an amazing Yacht Chef to evolve. Evolution & creativity always spring to mind…a Chef never ever stops learning as new produce, concepts & culinary inspiration dictate the form of foods we love & desire.
A yacht Chef must work alone unless fortunate enough to have a Galley Chef or Sous Chef onboard. Generally they will become the source of the entire crews state of culinary satisfaction and contentedness…. as well as the Owners, of course.
Yachting etiquette and Hygiene or Galley sanitation are essential. Provisioning is also vital be it in the Caribbean where produce & some supplies are virtually impossible to procure or in a new country where ingredients are very different and come in packages that are unintelligible or unrecognisable.
A Chef needs to be flexible, adaptable, creative, easy going & love the sea…and the motion that comes with it whilst under passage! Guests dietary needs, allergies & alternative eating habits must be worked with too their satisfaction.
Chef's Introduction to Superyachts
A two day course for chefs and culinary experts new to the superyacht industry, including provisioning skills, plus the STCW95 course is recommended in conjunction. The IYT Superyacht Chef Manual is available for an additional $65.
What other
qualifications will I need?
Stewardesses, Stewards and Chefs also require STCW95 certification.
Superyacht Crew Academy can assist with this requirement if you are not already
qualified.
When do the
courses run?
See the reservation form below. You can take the 5 day course all at once or one day at a time to suit your time frame.
Where do
the courses take place?
The course is run from the Superyacht Crew Academy's modern new hospitality training annexe and our headquarters at Newport Anchorage Marina, Newport, 45mins North of Sydney’s CBD. To see a map of how to find us, CLICK
HERE
How much do the courses cost? -
STEWARD/STEWARDESS INTERIOR YACHT CREW TRAINING COURSE – 5 day - AUD$1550
CHIEF STEWARD/ESS – half day - AUD$435
CHEF'S INTRODUCTION TO SUPERYACHTS WITH BASIC SEAMANSHIP/RIB TENDER- 2 day - AUD$720
OR CHOOSE Any 1 day course for tuition in certain services, and also recommended for crew wanting to refresh their existing skills.
· Silver Service Practical - AUD$435
· Interior Detailing, Laundry and Valet - AUD$390
· Other Services, Floral Artistry, Wines, Bartending - AUD$390
SPECIAL STEWARD/ESS & STCW95 PACKAGE OFFER!!
We are able to offer you a special $100 savings if you book to take the STCW95 course at the same time you book the 5 day Stewardess courses. Just tick the "STCW95" reservation box in the signup below.
AGREEMENT
FOR GENERAL BOOKINGS
When a confirmed booking is made and accepted by Club Sail
Pty.Ltd (hereafter referred to as the 'Company' a binding
contract shall be deemed to subsist between both parties.
No liability shall accrue to either the Company student/passenger
if either is prevented from fulfilling any of their contractual
obligations by any incidence of force majeure including acts
of God, strikes, or any other event which can reasonably be
beyond the control of either party. In the event of any dispute
arising out of the terms of this contract, it shall be referred
to a mutually acceptable arbiter whose decision shall be binding
to both parties. It is understood that the student/passenger
will indemnify the Company for any non-insurable claims that
may be made against it for damage or loss caused by the student/passenger
or by members of their party whether wilful or through negligence.
HOW DO
I BOOK
1. Tick your choice of course, workshop or sailing adventure
trip and date on the pricing table and complete the booking
form below.
2. Telephone Club Sail to check availability and one of our
team will be happy to discuss your choice with you.
3. Reservations can be taken over the phone - (see payment
clause below)
4. A confirmation letter and tax invoice will be sent to you
outlining your chosen activity details.
PAYMENT
All bookings will be held for a maximum of 7 days and the booking will not be confirmed until a completed and acceptable booking form has been received, which may be a fax copy, to the Company together with a 50% deposit for the course, or offshore milebuilder.
CANCELLATION
Inside 30 days must be made in writing by the person who completed the booking and be sent to the Company at their address and is deemed to take effect on receipt. Cancellations made between 30 and 15 days will incur a loss of deposit. Balance of payment is to be made 15 days prior to commencement of the course. There will be no REFUNDS given for cancellations made inside 15 days. If a student leaves the yacht and /or abandons a course or milebuilder trip before the scheduled termination date and time for whatever reason NO REFUNDS will be given.
INSURANCE
It is advisable to be covered by an insurance policy for the
adventure sailing trips to safeguard yourself in the case
of cancellation. A copy of the policy is to be forwarded to
Club Sail.
WEATHER
CONDITIONS
Whilst every effort will be made by the Instructor to give
the students/passengers maximum time on the sea, weather conditions
may be such that, in the opinion of the Instructor, the yacht
or crew may be in danger and in such circumstances the vessel
will remain in a place of safety. If the weather conditions
are such that a prevention of the start or curtailment of
a course or sailing trip occurs then no refunds will be given
but alternative dates will be offered.
TRANSFER/CANCELLATION
The Company reserves the right at its' discretion to transfer
the course or sailing trip from one yacht to another and this
action will in no way waive the terms and conditions stated
herein. In the event of the Company having to cancel a course
or sailing trip, without offering any acceptable alternative
then the student/passenger shall be entitled to a full refund
of monies paid and no further liability shall be incurred
by the Company.
MEDICAL
The student/passenger agrees to advise the Company in writing
of any medical disability or illness which may adversely affect
the ability to participate in the course or sailing trip that
they have chosen. It shall be at the discretion of the Company
to refuse to accept a booking of a student/passenger where
there is an unacceptable risk to the party and the Company
in doing so.
PRICING
Goods and Services Tax is included in all prices for courses,
sailing trips and workshops. Prices are valid in Australian Dollars..
DISCLAIMER
Club Sail shall not be held liable for death, personal injury,
loss or damage to property howsoever arising and therefore
by signing this booking form, you hereby release, to the full
extent permitted by state, law and equity, The Company, its'
employees and agents from all actual and contingent liability
in respect of such personal injury, death, loss or damage.
Emma – Chief Stewardess 
DAY 5_Friday
